![]() ![]() But don't worry, the folks at Dashlane are up to the challenge.ĭashlane 4 is even slicker, more attractive, and easier to use. When your password manager is famed for its slick interface and ease of use, finding ways to improve can be tough. From time to time all the extensions and apps receive updates. It offers a desktop application, extensions for Chrome and Firefox, and apps for Android and iOS. Password managers usually store passwords encrypted, requiring the user to create a master password: a single, ideally very strong password which grants the user access to their entire password database. Dashlane has a well-organized, dedicated support page.A password manager is a software application or hardware that helps a user store and organize passwords. (Image credit: Dashlane) Supportĭashlane has a well-organized and easy to navigate support page that we were able to access through both the web app and Chrome extension. It has a prominent search bar top and center to look for content, and also plenty of predone articles, including “Buying and using a premium family plan,” “How to update Dashlane,” and “Using Dashlane to autofill passwords with iOS” to solve common scenarios encountered.įAQs are comprehensive and arranged into categories such as Account & Security, Passwords & Data, and Platforms & Browsers. Live chat (opens in new tab) support is available in English between 9 am and 6 pm EST, Monday to Friday, while out of hours, it's possible to consult the chatbot and contact the support team via email. We tested all options and were impressed with each of them, as there was no queue on the live chat and our request was dealt with quickly and professionally. The automated bot provided us with relevant resources, and our email was replied to promptly and included information on when and how to contact the live support staff. The lacking support options are a direct phone number. We did not find any way to “Reach out and touch someone” via phone, toll free nor fax unfortunately which is a miss on a paid subscription offering.ĭashlane offers plans for individuals, families and businesses (Image credit: Dashlane) Plans and pricingįor individual users, there is a free tiered option, but it only stores up to 50 passwords on a single device. This is a pretty meager plan that only the most basic users will find to be sufficient, and other free tiers are not so limited on the number of passwords and also devices. For most personal users, and for businesses, a paid plan is sure to be essential.ĭashlane Premium (opens in new tab) is for individuals, costs $6.49 per month on a monthly basis, and, also a discount is available when billed annually which works out to $4.99/month. On top of unlimited passwords and devices, the plan also includes some of Dashlane’s more outstanding features, like an built-in VPN (opens in new tab), 1 GB of encrypted file storage, and Dark Web monitoring.Īlso, there is the Dashlane Family (opens in new tab) plan, that covers six separate Premium plans all for one price. At $8.99 per month ($7.49/month when paid annually), it includes all the benefits of Premium such as a Password Changer, unlimited devices and passwords, and the VPN for Wi-Fi protection.Īt the business side, Dashlane Team (opens in new tab) enables companies to manage separate workspaces and monitor security through an Admin Console and costs $5.00 per user per month, billed annually. There is also the Dashlane Business (opens in new tab) plan that goes up to $8.00/user per month, and adds SAML-based single sign-on ( SSO (opens in new tab)), along with the bonus of a free family plan with each subscription. The competitionĭashlane’s biggest competitor is LastPass (opens in new tab), which is consistently voted among the best password managers on the market.ĭashlane has, in our opinion, a cleaner, more user-friendly interface, but LastPass wins on value for money. Its free version is only slightly different from its paid one and enables users to input an unlimited number of passwords. ![]() Thus, it could be a better option for users unconcerned by the extra features Dashlane offers. KeePass (opens in new tab) is Dashlane’s closest competitor in regards to security. The company sells its service on its security merits, but, unlike Dashlane, this advanced security comes at the expense of convenience. Another strong competitor is Solarwinds Passportal (opens in new tab) which is a business password manager (opens in new tab). The simplicity of its interface means even first-time users can benefit from the advanced password management services and security it offers. ![]()
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